Technical Support & Service
Most problems with our machines can be resolved quickly and easily by watching our technical support videos at the following link maintenance videos.
If you cannot solve a problem with our machine, please contact our service support center: firstname.lastname@example.org, and include the following information:
- Machine Serial number
- Company name
- Contact name
- Telephone number
- Contact e-mail address
- A brief explanation of your problem
- We will contact you as soon as possible.
All warranty claims and repairs are handled by our German partner BS Banktechnik - http://www.bsbanktechnik.de/index.html. BS Banktechnik has more than 20 years of expertise servicing Magner machines throughout Europe. BS Banktechnik’s offices are centrally located in Europe:
BS Banktechnik GmbH
09113 Chemnitz, Germany
BS Banktechnik professional technicians are pictured below servicing Magner Models 150 and 75 on site in Chemnitz, Germany.