Delivery Policy

All shipping is done to EU member countries only using the company DHL for orders of 10 machines or less. 

Your order will be shipped from our warehouse in Sömmerda (Germany).  We will send you a confirmation email when your package/packages are shipped.  The DHL courier will take the package/packages to your address.  If nothing is received in a timely manner, you can contact us at   

For larger orders (10+ machines) please contact us.  We will provide additional shipping options depending on your destination country.

Delivery Schedule

The normal delivery schedule is 7-10 days from the time we receive your payment.  Delivery lead times are estimated and cannot be guaranteed.

If you require your order by a specific date please state clearly when ordering and we will do our utmost to meet it.  Dispatch lead-time is normally within 3-5 working days of order placement.  During busy periods, delays may occur, so please bear with us.  Please let me know about any questions or concerns.